withdrawal

There is no right of withdrawal for consumers or the right of withdrawal for consumers may expire prematurely for the following contracts:

Contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, transportation of goods, motor vehicle rental, delivery of food and beverages as well as for the provision of other services in connection with leisure activities, if the contract provides for a specific date or period for the provision (§ 312g para. 2 sentence 1 no. 9 BGB). This means that if noa entertainment GmbH offers services in the field of leisure activities, in particular tickets for events, there is no right of withdrawal. Every order for tickets is therefore binding immediately after confirmation by noa entertainment GmbH in accordance with II. 1. and obliges the customer to accept and pay for the tickets ordered.

Contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery (§ 312g para. 2 sentence 1 no. 6 BGB).

Otherwise, the following applies to contracts with consumers:

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

 The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

 To exercise your right of withdrawal, you must contact us,

 noa entertainment GmbH, Elisabethstr. 31, 33428 Harsewinkel, +49 (0) 5247/406120, Fax: +49 (0) 5247/407972, E-Mail: info@noa-entertainment.de,

 of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).

 To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

 You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

 Sample withdrawal form

(If you wish to withdraw from the contract, please fill out a form with the following information and send it back to us).

 – To noa entertainment GmbH, Elisabethstr. 31, 33428 Harsewinkel:

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for notification on paper)

– Date

 (*) Delete as applicable.

 End of the withdrawal policy

 In the event of withdrawal by the customer, the following applies:

 noa entertainment GmbH may refuse repayment until noa entertainment GmbH has received the goods back or until the customer has provided proof that he has returned the goods, whichever is the earlier.

 The customer must return or hand over the goods to noa entertainment GmbH immediately and in any case within fourteen days at the latest from the day on which he notifies noa entertainment GmbH of the revocation of this contract. The deadline is met if the customer sends the goods before the expiry of the fourteen-day period. The customer shall bear the direct costs of returning the goods. The customer must pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

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